The speed of digitalisation continues to rise in every industry across the globe. It has changed consumer expectations, and is forcing businesses to communicate in ways they had not anticipated. Customers today expect businesses to engage with them on their terms, and through their preferred channels and messaging apps.
Communicating with a business should be as easy as communicating with a friend. MessageBird’s omni-channel solutions help businesses streamline conversations through their customers’ preferred channels – SMS, Voice, Line, WhatsApp, FB Messenger, Instagram, WeChat, Email and more.
When lockdowns were enforced globally, all businesses took a massive hit. From restaurants and travel, to education and commerce were impacted. Businesses which were already digital first, or quick to adopt digital channels have fared well compared to traditional businesses.
Audience iQ is changing that with the launch of its proprietary AiQ Line BC platform. This is the only tool in Thailand that enables marketers to merge their existing customer data with their customer’s Line data, turning it into
Facebook has become one of the most effective and accurate advertising channels available in the market today. With over 2.4 billion monthly active users and an advanced algorithm that understands behavior and intent,