Collection of Personal Data
We will collect the following personal data:
- Types of Data Collected
- Sources of Personal Data
- The Purpose of Collection, Process, Use, Disclosure and/or Transfer of Personal Data
- Disclosure or Transfer of Personal Data
- Our Service Providers
- Third Parties Required by Law
- International Transfer of Your Personal Data
- Data Retention
- Data Subject Rights as an Owner of Personal Data
- Data Security
- Changes to this Policy
- Links to Other Sites
- Contact Information
For the purpose of this Policy, “Personal Data” means any information relating to an identified or identifiable natural person, and "Sensitive Data" means Personal Data classified by law as sensitive data.
1.1 Data that can identify you, whether directly or indirectly
Any information which can be used to identify you or from which you are identifiable. This includes but is not limited to your name, surname, age, date of birth, nationality, identification number, passport number, and other information, including information about your interactions with us etc.
Information for contact purposes, including address, telephone number, e-mail address, addresses on the identification cards, addresses on the house registration, permanent address, facsimile numbers, copies of vehicle registrations, including other information that permits you to be contacted physically or online, as well as information about your interactions with us etc.
Any information relating to your personal interests or preferences, and characteristic of use or utilization of services.
Technical and Web Browsing Data
Any information about racial, ethnic origin, political opinions, cult, religious or philosophical beliefs, sexual behavior, criminal records, data concerning heath, disability, trade union information, and biometric data (for example, facial recognition, fingerprint recognition, iris and voice recognition data), or any other data as prescribed by the Personal Data Protection Personal Data Protection Act B.E. 2562 (2019).
Information relating to your photo, video, and other information that is considered Personal Data under the Personal Data Protection Laws.
a) Audience IQ receives Personal Data directly from you by collecting from:
(i) visit or use of Website and Services;
(ii) use of our products or services;
(iii) communicate with us, such as to provide feedback, ask for additional information, request support or service;
(iv) post content, photos or other material to social media or similar features operated by us or which Audience IQ may access;
(v) register for or manage an account with us; or
(vi) subscribe to newsletters, email lists or other content provided in our Website.
b) From other sources include;
(i) Personal Data that may be captured through your interaction with our employees;
(ii) publicly available sources of data;
(iii) governmental sources of data.
If you are a minor (who have not yet become sui juris, i.e. under the age of 20 or has not reached legal age through marriage as applicable by laws, quasi-incompetent persons, and incompetent persons, in order to collect your Personal Data, we require your parents or legal guardian to be aware and provide consent to us or allowed by applicable laws. If we become aware that we have unintentionally collected Personal Data without verification of parental consent, we take steps to remove that information from our servers.
2.1 Storage of Data
We store your Personal Data as hard copy and soft copy by using our server in Thailand.
We may collect, use, and/or disclose your Personal Data on the legal basis of (1) your explicit consent; (2) contractual basis, for starting or entering into a contract or for performance of a contract with you; (3) legal obligation, for fulfilment of our legal obligations; (4) legitimate interest, for the purpose of our legitimate interests and the legitimate interests of third parties; (5) public interest, for the purposes of processing your Personal Data as listed below:
3.1 Operate and Support our Services
We use Personal Data that we gather in order to operate our Services. We may use your Personal Data to manage or support your account. We may identify your use of our Website from different devices, and we may use information we collect from you and receive from others to optimize your use of Website and our services as you use different devices.
3.2 Advertise and Promote Products and Services
We may use the information we gather to offer, provide, or personalize products and services from us. For example, we may customize content, advertising, communications and promotions to reflect your preferences, interests, or prior interactions with us and others. We may use information we gather to deliver you content when you visit other online services, including to encourage you to revisit our Services.
3.3 Make Other Contacts
We may contact you through telephone, text, email, chat or other means as permitted by law.
This Policy only addresses our own information practices and does not apply to information you share with third parties even if we link to those third parties from an Online Service. These third parties may have their own privacy policies governing their use of information that you can access from their websites.
Should there be any modifications or amendment to the above purposes of collecting Personal Data, Audience IQ will duly inform you, as well as, fulfill other legal obligations in regards to amendment to the purposes stated in this Policy.
We may be required to disclose your Personal Data to the following parties in certain circumstances:
We may disclose your Personal Data within our organization, or otherwise allow access to such Personal Data by our organization for the purposes set out in this Policy. We may combine information internally across the different products or services covered by this Policy to help us be more relevant and useful to you and others.
We may share information with third party service providers and others who help us operate our business or provide Services on our behalf. These service providers include those who may help us handle your account or provide customer service or respond to consumer requests, complete orders, conduct training, and analytics companies, advertising networks and others.
In certain circumstances, we may be required to disclose and/ or transfer your Personal Data to government agencies, courts, officers, government authorities, law enforcement bodies or other third parties where we reasonably believe it is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of any third party or individuals’ personal safety, or to detect, prevent, or otherwise address fraud, security, or safety issues.
We may be required to share your Personal Data to any person or entities outside of Thailand. The destination countries may or may not have the same equivalent level of protection for Personal Data protection standards. In such case, we shall ensure that there are appropriate safeguards in place, and oblige the recipients to protect your Personal Data in accordance with this Policy and applicable laws, unless such cross-border is required by laws.
We will retain your Personal Data for as long as necessary during the period you are a customer or under relationship with us, or for as long as necessary in connection with the purposes set out in this Policy, unless law requires or permits a longer retention period. We will erase, destroy or anonymize your Personal Data when it is no longer necessary or when the period lapses.
Subject to the Personal Data Protection Laws thereof, you may exercise any of these rights in the following:
9.1 Withdrawal of Consent:
9.2 Data Access:
9.3 Data Portability:
9.5 Data Erasure or Destruction:
9.8 Complaint lodging:
You can exercise these rights as the Data Subject by contacting our Data Protection Officer as mentioned below. We will notify the result of your request within 30 days upon receipt of such request. If we deny the request, we will inform you of the reason via email address, telephone, or registered mail (if applicable).
We endeavor to protect your Personal Data by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure including administrative safeguard, technical safeguard, physical safeguard and access controls. We maintain administrative, technical and physical safeguards designed to protect personal information you provide us through our Website. We also take reasonable steps to ensure that personally identifiable data collected is reliable for its intended use, accurate, complete and current. We also require our staff and third-party contractors to follow our applicable privacy standards and policies and to exercise due care and measures when using, sending or transferring your Personal Data.
However, no safeguards guarantee 100% security and therefore we cannot guarantee that information provided to Audience IQ will never be disclosed in a manner that is inconsistent with this Policy.
We reserve the right to update this Policy from time to time as it deems appropriate. In the event of material changes of this Policy, we will update the Effective Date herein. Please check this page regularly to be informed of our privacy practices at the time you provide information to us.
This Policy was last updated and effective on 8th February 2022
If you have any questions about this Policy or would like to exercise your rights, you can contact us by using the following details:
Audience IQ Asia Co., Ltd.
130 - 132 Sindhorn Building Tower 2, 14th Floor, Wireless Road, Lumpini, Pathumwan, Bangkok 10330
Mobile : 098 276 6097