We live in a world where there are more ways than ever for a customer to engage with our brand. Whether it is a social review, customer satisfaction survey, joining your loyalty program, or buying your products online.
Customer data is at the center of your digital transformation and connection with your customers.
We lead:
- Customer Data Aggregation Planning
- Segmentation Planning
- Personalized Communication Planning
- Loyalty Program Management.
Channels: Facebook Reviews, Google Reviews, Live Chat, Line BC, and Customer Satisfaction Surveys
Platform Expertise: CleverTap, SalesForce, MessageBird, AiQ Line CRM, CRM, Email, SMS, App Push, Facebook and Google Customer Audience