Enterprise-grade Conversational AI Platform

Challenger in Gartner Magic Quadrant

For Delighted Customers and Happier Employees

Offering Resolution Focused Automation

Unlocking Business Potential at Scale

Delivering the Best of AI+Human

Dumb bots vs Dynamic AI agents

Not just another bot, our Dynamic AI chatbots and voicebots automate every interaction with your customers and employees to deliver actionable outcomes at lower cost.

1000+ enterprises love us

Conversational AI platform

  • 2 Billion+
    Conversations quarterly
  • 135+
  • 85+

Transform your customer experience

Automate conversations on 35+ channels across voice and text and serve customers 24×7 with our artificial intelligence powered chatbots.

Optimize your employee experience

Delight your employees with self-serve automation that provides personalized conversations. Our AI chatbots take care of scheduling meetings, applying for tax returns, leaves, reimbursements and talent development.

  • 40%
    Increase in
  • 70%
    Reduction in
    operational costs
  • 40%
    Increase in
  • 80%

Combine the power of Human + Artificial Intelligence to deliver a truly exceptional experience

  • Conversation studio Build emotionally intelligent assistants Our low-code platform understands users’ intent and responds with empathy, even with less training data.
  • Live agent transfers Perfect blend of Human + AI in action Our platform assists human agents to perform quickly and accurately through automated responses, enabling engaging conversations.
  • Campaign management Increase revenue and conversions Map user journeys faster and reach out to customers and employees at the right time with Engage.
  • Smart analytics Enhance business strategy with data insights With analytics dashboard, extract business insights, understand user sentiments and make better decisions.

Be where conversations happen. Be omni-channel.

Automate on 35+ channels – website, app, WhatsApp, Apple Business Chat, messaging, email and more.
Build inbound and outbound voice automation workflows across IVR, Alexa, Google Assistant and more.

100+ plug and play integrations

How businesses are serving better with Yellow.ai

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