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TECHNOLOGY PLATFORM SOLUTIONS
We implement and support industry-leading platforms that power customer insights, automation, engagement, and growth.
Whether you need help selecting the right stack or optimizing any you already use — we’ve got you covered.
FAQs
How does Audience IQ determine which technology platform is right for my business?
We begin evaluating your current database, team capabilities, and business growth goals. Whether you require a Customer Data Platform (CDP) like CleverTap or a CRM for Thai Line OA like AIQ LineCRM. We ensure the tool suits your business, minimizing shelfwar and maximizing ROI from your software investment.
Can our existing systems be integrated with new marketing automation tools?
One of the biggest challenges in digital transformation is technical debt. We help connect legacy systems with modern marketing platforms using custom APIs and middleware, so your existing data is as usable as it should be. Allowing you to operate your marketing without needing to replace your entire system.
What is the typical timeline for a platform implementation?
Timelines depend on the complexity of your data ecosystem. A standard implementation—including data mapping, tracking setup, and initial campaign automation—usually takes 4 to 24 weeks. This includes a rigorous UAT (User Acceptance Testing) phase to ensure that tracking implementation is 100% accurate before your first campaign goes live.
How does Audience IQ handle data privacy and PDPA/GDPR compliance?
Data security is the core of our technology stack. In the Thai market, PDPA compliance is a non-negotiable requirement. Our approach on platform integration prioritizes first-party data collection while ensuring all consent management protocols are in place. This protects your brand and builds trust with your consumers by managing data transparently and securely.
What are the Marketing Technologies and CRM platforms available at Audience IQ?
Audience-IQ provides varied types of Marketing Platforms to serve different businesses’ needs
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#1 CRM platform: Salesforce
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Internal and project management Platforms: ClickUp and Slack
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Thailand-based CRM for Line OA: AIQ LineCRM
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Customer Data and Service platforms: Antsomi CDP 365, Medallia and CleverTap
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Sales Management Platforms: Monday CRM and Zoho CRM
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CRM for Retail business: Zence CRM
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Customer service communication platforms: FreshChat, Kommo and MessageBird
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Social Listening Tool: Zocial Eye
If your business currently uses a Marketing platform and needs additional ones. We help connect these tools together into a unified, high-performance marketing engine that provides a 360-degree view of your customer.
Are the businesses really needed Marketing Technology platforms?
Definitely. Marketing platforms help businesses make precise decisions and workflows driven by data, reducing guesswork. By collecting customer data across channels, centralize and turn it into meaningful insights to improve operational efficiency and long-term retention as well as decrease customer acquisition costs (CAC).
UNLOCK YOUR BRAND'S POTENTIAL
Whether you need smarter media, stronger CRM, or better marketing tech — we’ll craft a custom proposal based on your goals, budget, and timeline. No templates, no fluff — just real ideas built for your business.
Here’s how it works:
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Fill out the form with a few quick details.
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We’ll reach out to clarify goals and ask any key questions.
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You’ll receive a tailored proposal with clear recommendations and pricing.