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Audience IQ enhances your customer relationship management and E-Commerce capabilities on Line Official Account through AiQ Line CRM—a powerful CRM platform offering comprehensive solutions for Line App:
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Line Rich Menu Design
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1-on-1 Customer Messaging
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Customer Service Features
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Loyalty Program Creation and Management
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Line Business Connect Platform Development & Line Bot Activation
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Coupon Creation Tools and Satisfaction Surveys
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Customer Data Collection via Line
Line Official Account (Line OA) is a preferred communication channel in Thailand, giving customers the power to choose content from brands they trust. When paired with AiQ Line CRM, brands can elevate the customer experience to new heights. The AiQ Line CRM system is truly a high-potential platform for superior customer service.
Elevate Your Customer Relationships with AiQ Line CRM
End-to-End Line OA Setup and Design Services
Line Rich Menu Design
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Creates smooth navigation and clear communication
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Enables instant food ordering, reservations, or actions
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Strengthens brand identity with cohesive visuals
Loyalty Program Design
AIQ LineCRM is designed to be a customizable loyalty program tailored to Line and your specific brand needs.
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Custom loyalty programs built for LINE
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Boost engagement and repeat visits
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Retain customers with ongoing rewards
Line Coupon Integration
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Create, distribute, and manage digital coupons
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Allow easy point collection and redemption
Line Customer Journey Mapping
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Maps the full customer lifecycle inside LINE
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Supports automated workflows based on behavior
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Delivers personalized content at every touchpoint
Line BC Platform Development
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Build and configure the AIQ LineCRM platform.
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Transform your LINE OA into a Line CRM and automation hub
Advanced 3rd Party Data Integration
Line Official Notification (LON)
Location-Based Services & Store Search
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API integrations with POS, CRM (e.g., Salesforce), ERP
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Real-time push/pull syncing for a unified customer database
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Send essential transactional messages via phone number
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More reliable and cost-effective than SMS
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Customers share their location to find the nearest branch
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Automated replies with store details and map access
Line OA Media Optimization and Management
Promotion Planning
Monthly Communication Plan
Creative Strategy and Design
AiQ Line CRM helps design a promotional calendar for Line campaigns, ensuring promotions are timed for maximum impact.
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Boost brand impact and drive sales.
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Acquire new customers.
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Retain the existing customer base.
We create a detailed schedule for Line broadcasts and define messaging to ensure delivery at the optimal time and frequency.
We develop the visual and messaging strategy for all Line assets—including Rich Menus, Rich Messages, and broadcast creatives—ensuring they align with your brand identity and campaign goals.
Campaign Management
Reporting and Analysis
Our experts handle the day-to-day execution of all campaigns, including audience segmentation, message scheduling, A/B testing, and troubleshooting to ensure flawless delivery.
We provide monthly performance reports and deep-dive analysis on all campaign results, platform engagement, and customer behavior to continuously refine the strategy and maximize ROI.
UNLOCK YOUR BRAND'S POTENTIAL
Whether you need smarter media, stronger CRM, or better marketing tech — we’ll craft a custom proposal based on your goals, budget, and timeline. No templates, no fluff — just real ideas built for your business.
Here’s how it works:
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Fill out the form with a few quick details.
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We’ll reach out to clarify goals and ask any key questions.
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You’ll receive a tailored proposal with clear recommendations and pricing.