Nissan

Nissan

 

Services provided

 

Nissan Motors was looking for an agency to help them with their end to end CRM lifecycle management from lead nurture to new customers and then after sales service to repeat purchase. They asked us to utilize their current tech stack and implement a full program for them.

We implemented the following solutions:

  • Data Capture Analysis and Tech Stack Strategy Consulting
  • Redesign of their Tech Stack
  • Data Segmentation Strategy across the entire lifecycle
  • Communication and artwork for CRM communications
  • Customer Segmentation Development
  • Line OA Strategy Development
  • Redesign of all Marketing Journeys and Implementation inside of SF Marketing Cloud.

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20/12/2023 0 Comments

Bosch Automotive

Bosch

 

Services provided

 

Developed a Line Community where their partners can join, learn how to use the app and get up to date on the latest prizes and rewards

 

Audience IQ provided an end-to-end service including:

  • Loyalty program design
  • Line Customer Journey Design
  • Explainer Video
  • Rewards Page.
  • Message Bird: Social Customers service for Line. Automated Chat bot journeys
  • Content management and Campaign Execution

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30/10/2023 0 Comments

Daikin

Daikin

 

Services provided

 

Daikin was looking for a way to give better value to their customers via one of the most popular chat apps in the market, Line. 

  • Set up a new Line OA Rich Menu, allowing users a wide range of activities, but most importantly: Purchasing, booking Service, FAQ and Maintenance.
  • For each activity we made sure that the users have to first opt in so we can collect their Line UID for future 1:1 marketing.
  • We developed Rich menu response using the Line Messaging API
  • We integrated with the Daikin back end for Maintenance bookings, Aircon bookings and more.  
  • We stored all customer data in a single Database for use by Daikin for future marketing.

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30/10/2023 0 Comments

Swensens

Swensens

 

Services provided

 

Audience IQ provided an end-to-end service including:

  • Loyalty program design
  • Line Customer Journey Design
  • Line BC platform development 
  • Couponing integration
  • POS configuration with IT Team

 

Post Launch Media Management: 

  • Promotion planning
  • Monthly communication plan
  • Creative strategy and Design
  • Campaign management 
  • Reporting and Analysis

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08/10/2020 0 Comments
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