Complimentary CRM Audit & Consultation

Optimize LINE marketing efficiency with
AiQ LINE CRM system within the LINE OA

A messaging management solution that realizes a series of communications from promotion to customer support on LINE.

Enhance how you connect with your customers by seamlessly collecting, segmenting, and automating personalized marketing programs, all within AIQ Line CRM.

– Personalized Customer Experience
– Precise Segmentation
– Marketing Automation
– Customer Retention

COLLECT STORE BIG DATA
Increase Customer Portfolio

Advertisers can utilize abundant data and perform the best distribution/messaging at the optimal timing for users. In addition to the data that can be acquired within the LINE app, it is also possible to use customer data already owned by companies.

ENHANCED SEGMENTATION
Nurture High-Quality Leads

By using the collected data to carry out segmented delivery, the response rate is improved and the block rate is reduced. Specified segment distribution and retargeting are available based on user information obtained and stored by AiQ LINE CRM.

MARKETING AUTOMATION
Improve Sales & Personalization

Allows advertisers to select unique formats for message delivery, offering diverse designs and content-rich menus tailored to stored user information. Deliver up to 1,000 unique patterns, whether based on purchase funnel stages or A/B testing.

INCREASED CUSTOMER RETENTION
Develop Strong Customer Relationships

LINE CRM collects behavior and interest data to send messages that accurately match customer needs. Create confidence and get customers to come back and buy again.

Increasing Customer Retention & Repurchasing for Konvy

Develop incentives to attract customers to Konvy through promotions as well as entice active users/customers to add to their cart and repurchase products.

– Loyalty program design
– Line Customer Journey Design
– Line BC platform development
– Couponing integration
– POS configuration with IT Team



Building a Rich Customer Experience via LINE OA with Daikin

Daikin enhanced customer value on the LINE app by implementing a new OA Rich Menu, offering a variety of activities such as purchasing, service booking, FAQs, and maintenance.

– Setting up opt-ins for user engagement
– Developing Rich menu responses via LINE Messaging API
– Seamless integration with Daikin's backend for bookings
– Centralizing customer data in a database for future marketing initiatives



Creating Bosch Extra Rewards Program through LINE

Bosch Automotive sought improved engagement with retail and workshop distributors. We created a Line Community for partners to join, providing a platform to learn app usage and stay updated on the latest prizes and rewards.

– Loyalty program design
– Line Customer Journey Design
– Explainer Video
– Rewards Page
– Message Bird: Social Customers service for Line. Automated Chat bot journeys
– Content management and Campaign Execution



Enhanced Personalized Customer Experience for Swensens

Swensens lacked insights into user behavior and the ability to send personalized messages via the LINE app. They were looking for a way to drive sales to their stores as well as build a database within LINE so that they can remarket and drive frequency through a simple members program. We helped manage the project end to end.

End to End Service:

 – Loyalty program design
 – Line Customer Journey Design
 – Line BC platform development

Post Management Services:

 – Promotion Planning
 – Monthly Communication Plan
 – Creative Strategy and Design
 – Campaign Management
 – Reporting and Analysis



Increasing Customer Retention & Repurchasing for Konvy

Develop incentives to attract customers to Konvy through promotions as well as entice active users/customers to add to their cart and repurchase products.

– Loyalty program design
– Line Customer Journey Design
– Line BC platform development
– Couponing integration
– POS configuration with IT Team



Building a Rich Customer Experience via LINE OA with Daikin

Daikin enhanced customer value on the LINE app by implementing a new OA Rich Menu, offering a variety of activities such as purchasing, service booking, FAQs, and maintenance.

– Setting up opt-ins for user engagement
– Developing Rich menu responses via LINE Messaging API
– Seamless integration with Daikin's backend for bookings
– Centralizing customer data in a database for future marketing initiatives



Creating Bosch Extra Rewards Program through LINE

Bosch Automotive sought improved engagement with retail and workshop distributors. We created a Line Community for partners to join, providing a platform to learn app usage and stay updated on the latest prizes and rewards.

– Loyalty program design
– Line Customer Journey Design
– Explainer Video
– Rewards Page
– Message Bird: Social Customers service for Line. Automated Chat bot journeys
– Content management and Campaign Execution



Enhanced Personalized Customer Experience for Swensens

Swensens lacked insights into user behavior and the ability to send personalized messages via the LINE app. They were looking for a way to drive sales to their stores as well as build a database within LINE so that they can remarket and drive frequency through a simple members program. We helped manage the project end to end.

End to End Service:

 – Loyalty program design
 – Line Customer Journey Design
 – Line BC platform development

Post Management Services:

 – Promotion Planning
 – Monthly Communication Plan
 – Creative Strategy and Design
 – Campaign Management
 – Reporting and Analysis



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