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Connect Your LINE OA to CRM
Turn LINE Into Your Most Powerful Personalized Channel in Thailand

We provide integration service, connecting your existing LINE Official Account to the popular CRMs, or our AIQ LineCRM, turning your LINE into your most powerful personalized communication channel

Replace expensive SMS and ignored emails with personalized LINE messaging that Thai customers actually read and respond to. Our integration and automation setup enables lifecycle-based communication that 3x the engagement.

​THE REAL PROBLEM WITH
DISCONNECTED CUSTOMER DATA

  • Your LINE Official Account and CRM database exist in separate silos
     

  • You have customer data but can't use it for personalized LINE messaging
     

  • SMS is expensive and legally restricted for marketing in Thailand

  • Email marketing doesn't work - Thai consumers rarely check email
     

  • LINE is where your customers actually are, but you can't personalize at scale
     

  • No way to trigger automated LINE messages based on CRM customer lifecycle

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HOW OUR SERVICE TURN YOUR LINE OA INTO YOUR PERSONALIZATION POWERHOUSE

Integration Assessment

Analyze your existing LINE Official
Account and suitable CRM setup.

Data Bridge Development

Connect LINE Business Connect API
to the CRM platform of your choice.

Customer Lifecycle Mapping

Design personalized communication flows based on customer journey stages

Automation Setup

Build triggered LINE messages based
on CRM customer lifecycle events.

Personalization Engine

Enable dynamic content based on

customer data and behavior

Performance Optimization

Monitor engagement and continuously

improve messaging effectiveness

We design communication strategies that match Thai cultural preferences

the right tone, timing, and frequency that Thai customers expect from LINE interactions, plus integration with LINE Pay and other Thailand-specific features.

WHAT YOU CAN EXPECT BY
CONNECTING LINE OA TO CRM 

  • Significantly higher engagement rates compared to SMS and email
     

  • Reduced communication costs by eliminating expensive SMS campaigns
     

  • Better customer response rates through preferred communication channel
     

  • Expanded reach through LINE Official Notification (LON) transactional messaging without requiring pre-consent
     

  • Improved consent acquisition rates by converting transactional contacts to marketing subscribers
     

  • Enhanced data collection through interactive LINE Rich Menus
     

  • Improved customer experience through personalized, timely messaging

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WHY US

"Partner with the experts who have the team, the proven experience, and unbeatable pricing to ensure your CRM success."

Cross-Platform Mastery

Leverage our deep expertise across leading platforms to fast-track your implementation
 

Cost Advantage at Scale

Take advantage of our buying power to access lower prices than going directly to platform providers.

Regional Customer Service

Get immediate, flexible support from experts who speak your language and understand your market.

UNLOCK YOUR BRAND'S POTENTIAL

Whether you need smarter media, stronger CRM, or better marketing tech — we’ll craft a custom proposal based on your goals, budget, and timeline. No templates, no fluff — just real ideas built for your business.

  Here’s how it works:

  1. Fill out the form with a few quick details.

  2. We’ll reach out to clarify goals and ask any key questions.

  3. You’ll receive a tailored proposal with clear recommendations and pricing.

What solutions you are looking for?
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