
​Your LINE Official Account and CRM
Live in Separate Worlds
We connect your existing LINE Official Account to your CRM database, turning LINE into your most powerful personalized communication channel
Replace expensive SMS and ignored emails with personalized LINE messaging that Thai customers actually read and respond to. Our integration enables automated , lifecycle-based communication that 3x the engagement.

​THE REAL PROBLEM WITH
DISCONNECTED CUSTOMER DATA
Your LINE Official Account and CRM database exist in separate silos
You have customer data but can't use it for personalized LINE messaging
SMS is expensive and legally restricted for marketing in Thailand
Email marketing doesn't work - Thai consumers rarely check email
LINE is where your customers actually are, but you can't personalize at scale
No way to trigger automated LINE messages based on CRM customer lifecycle

HOW WE TURN LINE INTO YOUR
PERSONALIZATION POWERHOUSE
Integration Assessment
Analyze your existing LINE Official
Account and CRM setup
Data Bridge Development
Connect LINE Business Connect API
to your CRM platform
Customer Lifecycle Mapping
Design personalized communication flows based on customer journey stages
Automation Setup
Build triggered LINE messages based
on CRM customer lifecycle events
Personalization Engine
Enable dynamic content based on
customer data and behavior
Performance Optimization
Monitor engagement and continuously
improve messaging effectiveness
We design communication strategies that match Thai cultural preferences
the right tone, timing, and frequency that Thai customers expect from LINE interactions, plus integration with LINE Pay and other Thailand-specific features.
WHAT YOU CAN EXPECT BY
USING LINE CRM ACTIVATION
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Significantly higher engagement rates compared to SMS and email
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Reduced communication costs by eliminating expensive SMS campaigns
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Better customer response rates through preferred communication channel
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Expanded reach through LINE Official Notification (LON) transactional messaging without requiring pre-consent
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Improved consent acquisition rates by converting transactional contacts to marketing subscribers
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Enhanced data collection through interactive LINE Rich Menus
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Improved customer experience through personalized, timely messaging



WHY US
"Partner with the experts who have the team, the proven experience, and unbeatable pricing to ensure your CRM success."
Cross-Platform Mastery
Leverage our deep expertise across leading platforms to fast-track your implementation
Cost Advantage at Scale
Take advantage of our buying power to access lower prices than going directly to platform providers.
Regional Customer Service
Get immediate, flexible support from experts who speak your language and understand your market.
Get a Proposal
Whether you need smarter media, stronger CRM, or better marketing tech — we’ll craft a custom proposal based on your goals, budget, and timeline. No templates, no fluff — just real ideas built for your business.
Here’s how it works:
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Fill out the form with a few quick details.
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We’ll reach out to clarify goals and ask any key questions.
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You’ll receive a tailored proposal with clear recommendations and pricing.