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IT CRM project manager
Apr 20, 2026
Bangkok, Thailand
Job description
We are a Thailand-based agency providing end-to-end Digital Marketing and CRM solutions to both local and international clients across industries such as ecommerce, healthcare, wellness, retail, hospitality, and automotive. Our strong digital marketing team fosters a culture of knowledge sharing and continuous learning. We also welcome the use of various local platforms to enrich and diversify the work experience. Our Technology Team plays a crucial role in architecting scalable MarTech and CRM ecosystems that enable personalized, data-driven customer experiences.
We are looking for an experienced IT CRM Project Manager with expertise in managing and developing Line, Web and CRM Implementation projects. You will need to support the technical team to manage the client and ensure the AIQ IT teams will deliver projects on time and exactly to the project specifications. You will also need to manage key clients to ensure they are happy with the communication, timeline and overall results of the project.
Responsibilities
● Support in the Project management for the the company on various web and mobile based development projects we have.
● Support in the Project management for the the company for CRM technical implement projects for platforms such as: Salesforce, Freshworks, CleverTap, Line CRM and more.
● A strong understanding of how API’s work and can integrate and connect different platforms together.
● Manage the technical services team to ensure they are on track in their development projects.
● Manage key clients to ensure they are happy with the communication, timeline and overall results of the project.
● Gather requirements from clients in the pitch phase
● Build out project timelines in the implementations phase
● Work with the Content team to customize landing pages based on the needs of specific advertising campaigns.
● Ensure the technical feasibility of UI/UX designs
● Assure that all user input is validated before submitting to back-end
● Collaborate with other team members and stakeholders
● Work to finish project sprints on time and with quality tested code.
Qualifications
● 5+ years in project management, managing technical projects.
● Database management
● Ability to push data from Opt in Database to various CRM platforms such as Salesforce, CleverTap, Microsoft dynamics and more.
● API experience: requirement gathering, Field mapping.
● Proficient understanding of web mark-up, including HTML / HTML5, CSS3
● Good understanding of SQL databases.
● Good understanding of Tag management and analytic tracking.
● Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
● Good understanding of asynchronous request handling, partial page updates, and AJAX
● Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
● Proficient understanding of cross-browser compatibility issues and ways to work around them.
● Strong analytic mind and experience in interpreting data.
● Passionate about digital & interested in strategizing based on numbers
● Embrace the constant change that is the digital world
● Smart & intellectually curious
● Able to multitask & work well under pressure