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CRM Sales Manager
Jun 19, 2026
Bangkok, Thailand
Job description
We are a Thailand-based agency providing end-to-end Digital Marketing and CRM solutions to both local and international clients across industries such as ecommerce, healthcare, wellness, retail, hospitality, and automotive. Our strong digital marketing team fosters a culture of knowledge sharing and continuous learning. We also welcome the use of various local platforms to enrich and diversify the work experience.
Responsibilities
● Present and promote the company’s CRM and SaaS platform solutions to prospective clients.
● Identify new business opportunities and actively generate sales leads.
● Manage the full sales cycle from lead generation, presentation, proposal preparation, negotiation, and closing deals.
● Build and maintain strong relationships with clients and business partners
● Understand customer requirements and coordinate with internal teams to deliver suitable solutions.
● Prepare quotations, proposals, contracts, and sales-related documentation.
● Achieve monthly and quarterly sales targets
● Analyze client business processes and customer journeys to identify CRM and marketing automation opportunities.
● Conduct CRM discovery sessions and gather business requirements from clients.
● Recommend suitable CRM, loyalty, customer engagement, and marketing automation solutions.
● Work with internal departments (Strategy, Creative, Tech, CRM) to build winning proposals and ensure client needs are met.
● Analyze market trends, competitors, and client feedback to improve business and marketing strategies.
● Report performance metrics and insights to management regularly.
● Maintain accurate sales records and update CRM systems.
● Follow up on inbound leads and manage the sales pipeline effectively.
● Stay updated on CRM, SaaS, and digital technology trends in the market.
● Be presented at the event as the company representative.
● Develop tailored strategies and costings aligned with client goals and agency capabilities.
● Work with internal departments (Strategy, Creative, Tech, CRM) to build winning proposals and ensure client needs are met.
● Update and improve sales pipeline and potentials to management team
● Plan and manage events, webinars, or partnerships to promote the agency’s capabilities.
Qualifications
● Bachelor’s degree in Business Administration, Marketing, Communications, or related fields.
● 4 years+ of experience in sales, marketing, or business development roles—preferably within a digital agency, consultancy, or MarTech company.
● Proven experience in CRM and SaaS platform sales is highly preferred.
● Strong communication, presentation, negotiation, and client management skills
● Strong strategic thinking with hands-on execution ability.
● Excellent communication, presentation, and negotiation skills in both Thai and English.
● Ability to understand business requirements and propose suitable solutions to clients.
● Self-motivated, confident, proactive, and results-oriented mindset
● Self-starter, able to define direction for the area they are working on and work independently and be high accountability and able to work within assigned deadlines.
● Ability to work independently and manage multiple tasks under pressure.
● Proficiency in Microsoft Office, Google Workspace, and CRM tools.
● Advanced skills in Excel and Google Sheets: Pivot table, VLOOKUP up, Data filter.
● Be proactive in the sense of Sales
● Can be work independently and team players at the same time